> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nuevesolutions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use Cases

Here are some popular use cases for Automate Banking. If you have a use case that is not listed here, please reach out to us to discuss your requirements.

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## Group Move

Automatically move users between groups based on account type, age, deposit behavior, or risk status.

<br />

**1. Premium Account Upgrade**

<img src="https://mintcdn.com/nueve-dfd2a7f8/eyZNmWH7zBMIrOy5/images/automate-banking/account-upgrade.png?fit=max&auto=format&n=eyZNmWH7zBMIrOy5&q=85&s=e9519c0fb806f147d7911be3e6501ea8" alt="Premium Account Upgrade" width="620" data-path="images/automate-banking/account-upgrade.png" />

* Based on the user's minimum total deposit over a defined period of time, automatically move them into a premium account group and send a push notification to inform them of the upgrade.

**2. New Users**

* Automatically move users into the correct group based on their account type 30 days after enrollment, ensuring they always have access to the appropriate features and resources.

**3. Disable Inactive Users**

* Automatically disable accounts for users who have not logged in for a defined period of time, reducing the attack surface and keeping account access limited to active users.

**4. Minors**

* Automatically move minor users into the appropriate group when they turn 16 or 18 years old, ensuring account permissions match their current age bracket.

**5. Suspected Fraud**

* Automatically disable accounts when fraud is suspected, containing risk quickly and preventing further unauthorized activity.

**6. No Open Accounts**

* Automatically manage users who no longer have any open accounts, keeping the user base aligned with active account relationships.

**7. Bankruptcy**

* Automatically move users to appropriate groups when they declare bankruptcy, ensuring their account access and permissions are adjusted accordingly.

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## Notifications

Send email or push notifications to users based on account activity, balances, or upcoming events.

<img src="https://mintcdn.com/nueve-dfd2a7f8/aZ576xnSp3lhyNgz/images/automate-banking/push-notification.png?fit=max&auto=format&n=aZ576xnSp3lhyNgz&q=85&s=44ab4c6439ab6908365957e0b12458ce" alt="Push Notification" width="320" data-path="images/automate-banking/push-notification.png" />

**1. Promote New CD & High Yield Savings Rates**

* Send push or email notifications to eligible users when new CD or high yield savings rates launch, driving quick awareness and deposit growth.

**2. Maturing CD**

* Send email notifications to users with an upcoming CD maturity date, giving them time to decide on renewal or withdrawal.

**3. CD Renewal**

* Send email notifications to users with an upcoming CD renewal, keeping them informed before the renewal takes effect.

**4. Loan Payment Due**

* Send email notifications to users with an upcoming loan payment due, helping reduce missed or late payments.

**5. Low Balance**

* Send push notifications to users with a low account balance, helping them avoid overdraft fees.

**6. Personalized Offers**

* Send personalized offers to specific group customers based on their account type, transaction history, and other relevant criteria, increasing engagement and product adoption.

**7. Drive Loans**

* Send push notifications to users who have not applied for a loan, encouraging them to explore available loan products and services.

**8. Setup Direct Deposit**

* Send push notifications to users who have not set up direct deposit, encouraging adoption of a core banking feature.

**9. Fraud Alerts**

* Send push or email notifications to members when new fraud threats or suspicious activity are detected on their accounts, enabling quick awareness and response.

**10. Fraud Education**

* Send push or email notifications with fraud education content to account holders, helping them recognize and avoid common scams.

**11. Promote Third-Party Offerings**

* Send push or email notifications to eligible users promoting new third-party offerings and services, driving quick awareness and adoption.

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## On Login Popup

Show popups upon Online Banking login to collect missing information or prompt product adoption.

<img src="https://mintcdn.com/nueve-dfd2a7f8/eyZNmWH7zBMIrOy5/images/automate-banking/on_login_popup.png?fit=max&auto=format&n=eyZNmWH7zBMIrOy5&q=85&s=6dfe735f8f817e2027eb78e3b94c95d6" alt="On Login Popup" width="620" data-path="images/automate-banking/on_login_popup.png" />

**1. Update Address**

* Prompt users with outdated or missing address information to update it upon login to Online Banking, keeping account records accurate and compliant.

**2. Update Income**

* Prompt users with outdated or missing income information to update it upon login to Online Banking, supporting accurate underwriting and risk assessment.

**3. Prompt Credit Card to New Users**

* Prompt new users to apply for a credit card upon login to Online Banking, encouraging adoption of a core banking product.
