> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nuevesolutions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

## What Is Self-Service CDs?

Self-Service CDs lets customers open, manage, and close Certificates of Deposit entirely within online banking — no branch visit, no phone call, no waiting. Everything appears directly inside the Candescent OLB dashboard.

## What Customers Can Do

There are two main areas:

**Open an Account** — start a new deposit account:

* Open a new Certificate of Deposit from available terms (6, 9, or 12 months)
* Open a Checking account (Free, Interest Bearing, or Premium)
* Open a Savings account
* Open a Money Market account
* Fund the new account from any existing internal account

**Manage Certificates** — for existing CD accounts:

* View all current CDs with live balance, maturity date, APY, and interest rate
* Renew a certificate at the same or a different term at today's published rate, with the option to add or withdraw funds at the same time
* Close and transfer a certificate balance to any internal or external account

## How to Access It

Customers find the CD widget inside their Candescent online banking dashboard. Depending on how the institution has configured the navigation, it typically appears under **Accounts**, **Products**, or as a dedicated **CD Management** tile. There is nothing to install or download — the experience is fully embedded.

## What to Expect

Every action follows the same pattern:

1. Review the account details shown at the top of the screen
2. Fill in your preferences (term, funding account, amount)
3. Review a Transfer Authorization or confirmation modal showing the exact details before anything is submitted
4. Receive a **Success** confirmation with your new account number, effective date, APY, and transferred amount

If something goes wrong — for example, if your funding account does not have enough balance — an error message is shown and no transaction is submitted.

## Open an Account

* [Open an Account](./open-account) — Open a new CD, Checking, Savings, or Money Market account, step by step with screenshots.

## Manage Existing Certificates

* [Manage Certificates](./manage-certificates) — Renew or close an existing CD, step by step with screenshots.